Home » Customer Satisfaction « Online Customer Survey

Online Customer Survey


Customer Satisfaction is our goal at Ebby's Auto Painting & Collision Repair in Williamsburg.  We survey every customer after we've completed the job, to make certain that we've lived up to their expectations.

In order to make the survey process a little easier, we've also posted a version of our survey right here on the Ebby's website.

If you've just had a repair completed and this is a more convenient option, we invite you to fill out our online form.

We thank you for the opportunity to serve you and welcome the feedback you'll provide to us.





1. On a scale of 1 to 10, with 10 being very satisfied, how would you rate your satisfaction with the quality of work done to your vehicle?:

2. On a scale of 1 to 10, how would you rate the customer service you received from Ebby's?:

3. Was your car ready when promised?:


4. After the repair, was it necessary to return your vehicle for additional work?:


5. Did Ebby's keep you adequately informed during the repair process?:


6. On a scale of 1 to 10, how likely is it that you would recommend Ebby's to a friend or family member?:


May we follow up with you to learn more about your experience with Ebby's?: