Testimonials


At Ebby's Auto Painting & Collison Repair in Williamsburg, customer satisfaction is our goal. 

To make certain that we meet or surpass our customers' expectations, we ask every client to complete our Customer Satisfaction survey, once their repair has been finished.

We're pleased and proud to report that our customers consistently provide us with a superior rating and share enthustiastic comments about our work.  Here is a sample of recent feedback we've received:  

F. Olson

Wonderful staff! Kelly was so very thoughtful & knowledgeable!

Date: September 2021

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D. Massa

Your staff were fantastic, kept me informed on everything.  Keep up the good work.

Date: August 2021

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R. Marcus

I definitely had a very positive experience having my car repaired.  Especially want to thank Kelly who went way over what I would expect for her responsibilities.  There were several problems with my repair after I had given up my rental car.  Kelly picked me up twice which enabled me to have a car when I needed to make some appointments.  She was beyond terrific.  Nicole was also terrific.  She always followed up on what I asked and was attentive to my needs.

And of course all the workmen who worked diligently to get my car running and looking just wonderful - it's an 11 year old Toyota RAV4.  It looks like new.

I will definitely recommend your shop to anyone who might need my advise about where to get a car repaired. 

Date: August 2021

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Bill

Thank you for the note.  I have to say that I have been thoroughly pleased by your staff as well as the work performed on my vechicle.

Your staff are very courteous and professional and always appeared to value me and my business.  The work performed on my vehicle is excellent and completed ahead of schedule.  I am sold on Ebby's.

Best Regards

Date: August 2021

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D. Arnold

Mr. Hall,

Thank you for your follow-up email.

 I want to add that Kristen was very pleasant and accommodating during the repair of our Avalon.  If you wish to add the following to your testimonials, please feel free to do so.

"We just had my wife's Avalon repaired at Ebby's.  I was impressed with everyone that I had contact with during the repair.  They were pleasant and very accommodating and kept us informed during the repair process.  Ebby's work was outstanding.  The rear fascia on our 2013 automobile looked as good as the day we took delivery from the dealer.  Thank you, Ebby's.

D. A.

Date: August 2021

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